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General Manager

Turks & Caicos

At GH Executive our client, an award-winning luxury resort in Turks & Caicos, is seeking an experienced, passionate, and dynamic General Manager to lead their esteemed property. This is a unique opportunity to manage a top-tier Caribbean destination, delivering exceptional guest experiences and driving operational excellence. The ideal candidate will bring innovative strategies to enhance both guest satisfaction and financial performance, ensuring the resort's continued success and growth.

Image by Meg von Haartman

Job
Details

The General Manager will oversee all aspects of resort operations, ensuring that each function upholds the highest standards of luxury service to create unforgettable guest experiences. This role is responsible for driving the resort's operational, financial, and guest satisfaction goals, aligning them with the property’s mission and values. A crucial part of the role involves fostering a positive, collaborative team culture, providing strategic leadership, and inspiring and motivating the staff to consistently perform at their best. The General Manager will also implement innovative strategies to enhance guest experiences, increase revenue, and support the resort's overall growth. Finally, the General Manager will ensure that all operational practices are in full alignment with the brand's standards and industry best practices, reinforcing the property’s reputation for excellence.

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Qualifications/Experience:

  • 5+ years experience as a General Manager in luxury hotels or resorts, ideally within the Caribbean.

  • Proven track record of success in managing high-end properties, including residences or condo hotels.

  • Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.

  • Highly organised, self-motivated, and results-driven, with an eye for operational detail.
     

Salary $150k–$160k + Flights + Housing + Gratitude + Vehicle + Medical Insurance + Bonus

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